• CSR: CSR or Authorized User of the Customer Care and Billing application.
• CC&B: The Customer Care and Billing application. Steps performed by this actor/role are performed automatically by the application, without the need for user initiation or intervention.
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• Supervisor: Supervisor or Head Cashier authorized perform administrative functions of approval and deposits to the bank.
• Financial Institution: Financial Institution that participates in Automated Clearing House Network (ACH). For example, bank.
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