Overview : Brief Description : Actors/Roles

Actors/Roles
The Manage Workstation Cashiering business process involves the following actors and roles:
CSR: CSR or Authorized User of the Customer Care and Billing application.
CC&B: The Customer Care and Billing application. Steps performed by this actor/role are performed automatically by the application, without the need for user initiation or intervention.
Pay Station: Pay Station.
Supervisor: Supervisor or Head Cashier authorized perform administrative functions of approval and deposits to the bank.
Financial Institution: Financial Institution that participates in Automated Clearing House Network (ACH). For example, bank.
 

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